Greenhouse users can use Prelude placeholders corresponding to custom fields in Greenhouse. There are two types of custom fields that can be pulled into Prelude as placeholders: Greenhouse job custom field and Greenhouse candidate custom field.

They will appear in their own Custom placeholder drop-down lists for Loops email and invites templates:

These placeholders can be used in Loops candidate emails, Loops candidate invites and Loops interviewer invites. They are not available in schedule overviews or request invites.

To use Greenhouse custom placeholders, first a custom field must be created within Greenhouse. The custom field can either pertain to a candidate or a job. You can find these fields by searching “Custom field” in Greenhouse:

To create a new custom field, click Add field.

Name the field and select the appropriate customizations. You do not need to select the "Create new email token" box. Then click Save.

The field should now appear as an option for all jobs/candidates. Fill out the information on the Greenhouse job page or candidate profile. The information you have in that field is what will pull into Prelude via the placeholder.

Once you’ve created and populated your custom field in Greenhouse, you can pull that information into Prelude via a placeholder (in Loops invites/emails only).

To do this, select Custom placeholder and choose either Greenhouse candidate custom field or Greenhouse job custom field from the placeholder dropdown:

A new pop-up window will appear:

In the Custom token field, type in the name of the custom field in all lowercase, with underscores instead of spaces between words:

When done, click Insert placeholder and you will see the placeholder:

For example:

The information from that field will populate in your Loop invites/email:

For any questions about Greenhouse custom field placeholders, please contact Prelude Support!