Interview Schedule Help Center
Go to Prelude
All Collections
Troubleshooting

Troubleshooting

Tips and tricks to solve our most commonly received inquiries.

8 articles
Michael Biddle avatarIvy Elgarten avatar
Written by Michael Biddle and Ivy Elgarten

Missing Interviewers

Why is the interviewer I'm trying to schedule not showing up?
Michael Biddle avatar
Written by Michael Biddle. Updated over a week ago

Calendar Access Errors

Why am I getting an error stating I'm unable to access a calendar?
Ivy Elgarten avatar
Written by Ivy Elgarten. Updated over a week ago

Interviews Missing in Greenhouse

Why are the interviews I scheduled in Prelude not appearing in Greenhouse?
Ivy Elgarten avatar
Written by Ivy Elgarten. Updated over a week ago

Interviews Missing in Prelude

My interview still appears in my calendar and ATS, but it's not in the Interviews tab in Prelude. Where did it go?
Ivy Elgarten avatar
Written by Ivy Elgarten. Updated over a week ago

Invalid Zoom Meeting Link

I scheduled an interview and added a Zoom link, but it says the meeting ID is not valid.
Ivy Elgarten avatar
Written by Ivy Elgarten. Updated over a week ago

Troubleshooting Booking Availability

I know I have availability on my calendar, but my Booking link isn't showing enough available slots.
Ivy Elgarten avatar
Written by Ivy Elgarten. Updated over a week ago

Troubleshooting Loops Error Messages

What Loops error messages mean, and how to address them.
Ivy Elgarten avatar
Written by Ivy Elgarten. Updated over a week ago

Troubleshooting Loops Error "Oops, we can't schedule with that setup!"

My Loops Results page says "Oops, we can't schedule with that setup!" What does this mean, and how can I successfully schedule my Loop?
Ivy Elgarten avatar
Written by Ivy Elgarten. Updated over a week ago
Interview Schedule Help Center
  • Facebook
  • Twitter
  • LinkedIn
Intercom logoWe run on Intercom